Question 1

How does the waiter call system work?

Accepted Answer

Guests scan a QR code and tap a button to call the waiter. Staff receive instant notifications via Telegram or the app.

Question 2

Can people call the waiter from outside the beach bar?

Accepted Answer

No. BBQR uses geolocation to verify guests are inside your venue before allowing waiter calls. This prevents spam.

Question 3

How do waiters receive notifications?

Accepted Answer

Waiters receive notifications via Telegram or the BBQR app. You can assign waiters to specific tables or areas.

Question 4

What if a guest doesn't allow location access?

Accepted Answer

Guests need to enable location services to use the waiter call feature. This ensures calls only come from your venue.

Question 5

Can multiple waiters receive the same call?

Accepted Answer

Yes. You can configure which waiters receive notifications for each table or area of your beach bar.

Question 6

Is guest location data stored?

Accepted Answer

BBQR only checks location in real-time to verify the guest is on-site. Location data is not stored or shared.

Question 7

How do I set up waiter call for my beach bar?

Accepted Answer

Create your restaurant page, add your tables or sunbed areas, and assign waiters. The system is ready in minutes.

Kellner-Rufsystem für Strandbars

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